Private Policy

Majestic Filatures may collect personal data directly or indirectly via third parties. Majestic Filatures only collects the data necessary for the purposes for which they are processed.

The different categories of data collected during your visit are as follows:

Identification datas (such as name, surname, telephone number, customer ID);

Contact datas (mail and email adresses);

Usage datas (such as visited pages, called destinations);

Login datas (such as your computer IP adress, sign in and usage logs) ;

Commercial datas ( list of bought products )

Localisation data ;

Content datas.

Your personal datas are collected and processed on the legal basis provided by the Regulations:

1. As part of the buying process

Customer account management ;

Customer identification & authentification ;

Customer service ( commercial & technical assistance ) ;

Pre-litigation, litigation and non-payment management ;

Management of rights and requests for the exercise of the rights for individuals;

Services provisions and operations ;

Hosting customer and user datas ;

2. For legitimate interest purposes or, where appropriate, on the basis of your consent:

Fight against fraud and the prevention of unpaid bills;

Enrichment and enhancement of the customer / prospect database;

Providing localized content and personalized recommendations based on the use analysis;

Products and services developpement for MAJESTIC FILATURES or third parties and commercial prospecting;

Contests organization;

Conduct of statistical studies, analyzes and audience measurements;

3. To ensure legal and regulatory obligations compliance as defined by the legislation in force.

Personal data used for commercial prospecting purposes may be retained for a maximum of three (3) years from the end of the business relationship.

To which recipients ?

Your personal data may be processed by the authorized personnel of the company, partners or service providers of Majestic Filatures. The use of these partners or service providers is necessary for the proper execution of the contract between you and Majestic Filatures.

None of these recipients are outside the European Union, which ensures you full compliance with the Regulations.

We have defined technical and organizational measures to protect your data appropriately according to their nature, extent of treatment and accessibility. It can be for example data encryption, management of access rights, ...

Respect of the security and protection of your data is an essential concern for all our employees and our service providers.

You may request access, correction or deletion of your personal datas at any time (insofar as this does not prevent the proper execution of your purchase or compliance with the legal obligations of MAJESTIC FILATURES) and the limitation of one or more specific processing of data concerning you, under the conditions provided by the Regulations.

You also have the right to modify or withdraw the consents you have granted us for the processing of your personal data at any time.

You also have the right to object to a processing of your personal data and the right to portability, under the conditions set by the Regulations.

Your personal data may be retained or deleted after your death in accordance with the Regulations. You have the right to instruct MAJESTIC FILATURES to communicate this data to a previously designated third party.

You can access all your personal data by going to the "My personal information" section.

Transmitted datas update

It is important that the information you provide is accurate and up-to-date and that you inform us of any significant changes affecting you.

You can exercise your rights at any time by going to your customer area under the heading "Use of your personal data".